Carlos Mendes
Operations Manager
Porto, Portugal +351 22 905 5074 carlos.mendes@example.com
Professional Summary
Operations manager with 12+ years optimising processes, teams, and budgets in logistics and manufacturing. Cut operating costs €600K annually, lifted on-time delivery to 98%, and led teams of up to 45.
Experience
Operations Manager — Pinewood Logistics
2018 – Present
Porto, Portugal
- Cut annual operating costs €600K by redesigning warehouse workflows and staffing.
- Raised on-time delivery rate from 88% to 98% across a 5-site network.
- Led a team of 45 across operations, scheduling, and fulfilment.
- Implemented an inventory system that reduced stock discrepancies 60%.
- Negotiated carrier contracts saving €220K per year without service loss.
- Cut workplace incidents 40% through a revamped safety and training programme.
Operations Supervisor — Atlas Distribution
2014 – 2018
Porto, Portugal
- Supervised a 20-person warehouse shift, consistently hitting daily throughput targets.
- Implemented a stock-rotation process that cut waste 25%.
- Coordinated inbound and outbound logistics for 3 major accounts.
Education
BSc Operations & Logistics Management — University of Porto
2009 – 2012
Certifications
- Lean Six Sigma Green Belt
Skills
Process optimisationSupply chain managementTeam leadershipBudgetingInventory managementKPI trackingLean / Six SigmaVendor negotiationLogisticsHealth & safetyForecastingContinuous improvement