David Park
Business Analyst
London, UK +44 7700 900833 david.park@example.com
Professional Summary
Business analyst with 8+ years bridging business and technical teams across finance and operations. Delivered process and system improvements that saved €450K annually and cut a core workflow’s cycle time in half.
Experience
Business Analyst — Meridian Financial
2020 – Present
London, UK
- Mapped and re-engineered an approvals workflow, cutting cycle time from 8 days to 4.
- Gathered and documented requirements for a €1.1M system implementation delivered on time.
- Identified process gaps that, once fixed, saved €450K in annual operating cost.
- Built stakeholder dashboards that replaced 12 hours/week of manual reporting.
- Facilitated 30+ workshops to align business and engineering on scope.
- Wrote user-acceptance test plans that caught defects before launch, cutting rework 25%.
Operations Analyst — Castlepoint Group
2017 – 2020
London, UK
- Analysed operational data to identify bottlenecks across 4 teams.
- Documented business processes and standard operating procedures.
- Supported a CRM migration affecting 150 users.
Education
BSc Management Science — London School of Economics
2013 – 2016
Certifications
- BCS Foundation Certificate in Business Analysis
Skills
Requirements gatheringProcess mappingStakeholder managementSQLData analysisUser-acceptance testingAgileBusiness process improvementDocumentationGap analysisWireframingReporting